1. It is most important to clean up spills and marks immediately. The best method is to blot up liquids with white paper towels or white absorbant cloths. Scoop up solids with the blunt edge of a knife, a spoon or a spatula working inwards from the edge of the mark.

2. Treat mark with the suitable cleaning products as recommended. Each Nouwens Carpet Care product carries directions which should be followed. Note: never rub, scrub or brush a mark as this can spread it and damage the carpet pile.

3. Products such as the Nouwens heavy duty carpet cleaner will leave sticky detergent residues after use, which promote re-soiling. Make sure you follow the directions to remove this detergent residue.

4. Do not rush - Deep soiling might require repeated cleaning as it could 'wick' back after an initial clean. Allow the first clean to dry and vacuum well before repeating the procedure.

5. A generally safe and effective do it yourself spot removal product is the Nouwens carpet cleaning powder. It is also very effective for cleaning generally soiled areas such as main traffic routes.

Nouwens Carpet Care products are suitable for wool and synthetics. Finally, the care and love you give your carpet will be returned in the enduring pleasure and warmth a well maintained carpet can provide.

PLEASE NOTE: NOUWENS EASICARPET CARE VARIES FROM THAT FOR
NOUWENS PLATINUM & NATURALLY NOUWENS RANGES REFER TO
EASICARPET CARE - CLICK HERE TO ACCESS EASICARPET CARE.

Procedures referred to in chart:

1 Nouwens light duty carpet cleaner, (use 1/2 litre clean luke warm water and 2 teaspoons white vinegar in case of emergency if light duty carpet cleaner is not available).

2 Nouwens Duo carpet cleaning powder.

3 Nouwens solvent carpet cleaner.

4 Nouwens heavy duty carpet cleaner.

5 Professional consultation.

Note: Some chemical substances can cause permanent staining of your carpets. Examples of these substances are: acne medications; skin creams; bleaches; toilet bowl, tub and tile cleaner;drain cleaners; urine; vomit (if not properly neutralized and removed) plant foods; fertilizers; insecticides; furniture polish and bathroom cleaners; very hot tea and coffee may also cause discolouration. In cases such as these, a professional carpet cleaner should be consulted.

SPOT REMOVAL GUIDE FOR WOOL / SYNTHETIC CARPETS
  TREATMENT STEPS
TYPE OF SPOT STEP 1 STEP 2
(If necessary) 		STEP 3
(If necessary)
Beer 1 2  
Benylin expectant 1 2 5
Berries 2 4 5
Beverages (tea, coffee, soft drinks) 1 2 5
Bleach 1   5
Blood 4    
Butter 3 4  
Candle Wax absorbant paper & hot iron 3  
Candy (sugar) 1 4  
Castor Oil 3 4 5
Chalk vacuum 2  
Cheese 4    
Chewing Gum 3 4 5
Chocolate 1 4  
Cooking oils 3 4 5
Crayon 2    
Cream 3 4 5
Dyes vacuum 5  
Egg 4 2  
Excrement 2 4  
Floorwax 2 3  
Foundation make-up 2 5  
Fruit drinks 1 2  
Furniture polish 3 2  
Glue (hobby) 3 2  
Glue (white) 1    
Gravy and sauces 4 2  
Hand lotion 3 2  
Ice cream 1 2  
Ink (fountain pen) 2 5  
Ink (ball point pen) 2 3 5
Lipstick 2 3 5
Mascara 2 5  
Mayonaise 4 2 5
Mecurochrome 2 5  
Metal polish brush off when dry 2  
Milk 1 2  
Mixed drinks (liquers) 1 2 5
Mud brush off when dry 2  
Mustard 2 4  
Nail Polish nail polish remover    
Oil and grease 2 3 4
Paint (emulsion) clean warm water 2  
Paint (oil) 3 2 5
Rust 2 5  
Salad dressing 4 2  
Shoe polish 2 3  
Soot vacuum 2  
Tar 3 2 5
Tomato sauce 1 2  
Toothpaste 1 2  
Urine (fresh stain) 1 2  
Urine (old stain) 5    
Vomit 4    
Wine lemon juice 1  

" Please note that although every effort has been made to ensure correct information is supplied, all information on this website is given in good faith. Nouwens cannot be held responsible for any claims arising from incorrect specifications or information herein. "